Terrible experience with this company. I bought a vented Indesit tumble dryer from them 7 weeks ago and it keeps cutting out intermittently. I have to stand over it and keep trying to restart it; sometimes it behaves but often it doesn't so each drying session takes about 5 hours!! The clothes also come out smelling rank and excessively creased. I'm a single working parent who's not got time for this. After incorrectly telling me Curry's, as the place of purchase, could sort out a refund or exchange, they sent out an engineer. Of course the machine behaved when he was stood over it but is now back to intermittently stopping and the clothes still smell stale. They won't give an uplift number needed by Curry's and Curry's keep sending me back to Hotpoint. Neither company will take responsibility for this defective machine. Rubbish customer service. AVOID AT ALL COSTS.