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KB
Date: 2 August 2022. DO NOT USE IndianEagle. I used IndianEagle to book a (Air India) ticket to India and wanted to modify my travel dates. This is when my nightmares started. IndiaEagle takes more than 24 hours to just give you a quote, and if you don’t like the quote, again the clock resets to another another long waiting period (typically more than 10 hours). It took me three days and at least 10 calls to modify my ticket. With each phone call, my experience with the customer service has been different. Sometimes the staff were sympathetic (but couldn’t help, citing issues like staff shortage) and other times the staff were outright dismissive. Anyways, IndianEagle has bad customer support and a very weird and lengthy wait time to manage bookings. Beware of this company! You may be better off booking with the original airlines directly, even if it costs a few dollars more.
2 years ago
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Indianeagle has a 4.8 average rating from 1,043 reviews

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