I have been booking tickets through Indian eagle for past 2 years. It is all great service if we are just booking tickets. But yesterday was the first time I had to cancel the tickets. Their conversation was extremely misleading. They told me that cancellation charges are $700 per customer and that you will get a refund of $1357 specifically asked them like a million times will I get $1357 net in hand. I cancelled my ticket and then Then I got an email saying the cancellation charges are 305 per customer and that I will get refund of $1357. At no point this was mentioned that this is additional charge. I asked them to go ahead with cancellation. And now they are not releasing funds saying I have to pay additional $305 per passenger and total charge is $915. This means net I will receive only around $400. This $305 is Indian eagle charge and not airline charge which they conveniently didn't tell me. And now they don't respond to emails or don't give a call back. This is the last time I will be booking with them and will actively discourage anyone to book with them.