The ground tours provided in both Cape Town and Dubai were excellent. The guides were very knowledgeable, friendly and helpful. The air travel experience was not good as my son and I were booked on separate tickets. His ticket was issued together with two other travellers he did not know at the beginning of the tour. What ever way the tickets were issued we could not access our tickets on line to check in early, change seats, or check for an upgrade. My ticket was mixed up with another passenger (Kathryn Morrison) and when I paid for an extra bag it was credited to her account and not mine. This inconvenience caused a lot of stress and anxiety. Also in Cape Town, we did not receive a tour of Capetown as promised in the program.