I think it's impossible for script coverage services to achieve a 5 out of 5 stars score purely because of the nature of the life experiences and tastes readers bring to the table. Case in point one reader was obsessed with a little-seen film from 2017 that was coincidentally similar to ours and marked us down severely for it and it seemed to shape their entire approach for the feedback. The purely anonymous process also means that readers don't necessarily know who they're writing coverage for, case in point one of ours read like something written for studio exec who is about to read the script for the first time rather than for writers looking for honing. But, in the final analysis, all of this feedback is still tremendously useful if you know how to read between the lines and Industrial Scripts as a service has achieved that in spades. They're a great service and we also really appreciate the emphasis they put on reminding everyone about subjectivity and even their guides on HOW to read coverage rather than simply take it at face value. They clearly care about their work and they want everyone to be better educated about the industry of writing for the screen and that's fantastic. Website and portals and store however -- really terrible. Dated, glitchy, buggy, tech support resource is not as sparse or useful as they think it is. We experienced a problem where we didn't get a login/password for DevKing and nothing in the tech support site provided an explanation that was specific to our circumstances. We applied for direct support, got a ticket, had it "resolved" (i.e. they gave us the information on the status of our scripts which is what we had originally wanted), but never resolved the login/password issue. After 1.5 weeks of attempting to log on, I was finally able to activate the password reset feature. The website presentation is also very dated, like something from the early 2000's, and its formatting and style feels like a scam than a trusted and professional site. We were skeptical about trying the service until we went through a LOT of reviews. Also a LOT of the various "contact email" points in the website are defunct. AND all of their sample scripts and sample reports are offline.