A few years ago I went to Inline Tube for all stainless brake lines and fittings for my 68 Camaro. I remember you being very prompt and verified shipments via email. I recently placed a couple of orders and the experience is not what I remembered. I did immediately receive a receipt via email but that was the end of the communication. The first order I placed I needed fairly quickly so I was watching for a ship time and delivery. I never received one so I actually had to email to get the status. The second order I placed (just Monday this week) same thing. Now it is Thursday and I am not sure where it is at, hoping to get it tomorrow.(live in NY) So I am not trying to be too harsh but the experience is not what I remembered. Communication is key.