Our instructor, Sophia was very knowledgeable and friendly, she made this course very enjoyable to sit in. The training provided was extremely informative. The instructor was very patient, kind and fun to be with. She kept our interest the whole time with anecdotes to illustrate points, she had a good sense of humor, and just the right amount of repetition to help us remember important points. The instructor also provided real-life scenarios and situations she has personally been in to give more of an understanding of what kind of emergencies can happen and how to handle each one. Every time I take a CPR course, I learn something new and I feel I got quite a few gems from this particular course. Sophia was able to help me feel more confident that I could help someone in an emergency. Thanks so much, Sophia! I highly recommend this instructor and class.