I like Insect Shield products without reservation. I have pants, shirts, and socks, and wear them whenever I go out gardening or hiking. I have not had any tick bites since I have been wearing Insect Shield clothing, and only one tick on a pair of pants that had exceeded 70 washings (I immediately threw them out). I recommend Insect Shield to friends and family every chance I get. My only concern is that the UPS to Post Office delivery system is poor. I have been waiting 15 days for my last order. I can't answer all the questions on this survey because the delivery has not yet occured.