Worst customer experience I've ever had online. I ordered an external hard drive from this company and after hearing nothing for a week (no dispatch note) I logged into my account to find my order no longer existed. At this point I contacted support. Apparently the company did not want to honour the price they listed the hard drive at and this is why my order was not dispatched. Instead of contacting me about this and cancelling the order they decided to just silently cancel the order and leave the customer to chase their refund when they wonder why their product hasn't been dispatched. I would recommend avoiding this company at all costs unless you want to waste a lot of time and effort fighting for your money back, and certainly don't use the company if you need a product quickly like I did because it may well not turn up at all. I feel the one star I am required to give as a minimum is being too generous.