Not the same service as before unfortunately! Bought insurance on Aug 8, was charged on Aug 11. I was promised that by the expiry date of my registration, everything will be uploaded and need not to worry. Had to follow up on quite a few occasions which is strange ​as you can see in the screenshots. Today is the expiry date of my renewal but unfortunately, my agent seemed to have forgotten it already. The last thing he did was "to check" and never bothered to give me updates. Tried to call and message Jamal but to no avail. This was not the same service before. Completely disappointed!!!!