Please please avoid this broker Well Dunn, Insurance Revolution and 5star insurance. They are under the same BS.
my insurance was cancelled in 14days due to misrepresentation they said. I deposited roughly £350 and got 109 back😭😭😭😭. There is an unknown open claims on my record which is not know to them and me.
A reasonable company will look into it especially when the accident claim is unknown to both party.
I contacted the insurance claim team different company running the affairs of claims as a third party company.
On different occasions the claims team said to me, your broker should me the one contacting the insurer and the insurer will contact the claims line to resolve the issue. The funny part is, the claims is still open which is a good time to get the person in the act.
On two different occasions, the insurance claims team transferred me over to the broker Well Dunn, Insurance Revolution and 5star insurance and told them what to do. Have they done it hell NO.
How can a claims still open in my name and you have been my broker for over 2years, you have not recorded any accident in my record but a third party claims was able of reach my record and no investigation was done.
When you call the customer service, they are so so rude and they dont know what they are doing up to the complaints team. They are all rubbish at their jobs.. The company owner better look into it before it too late.
Please avoid this broker Well Dunn, Insurance Revolution and 5star insurance and thank me later.
6 months ago
Insurance Revolution has a
4.6
average rating
from
367
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