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Steven
Had nothing but issues from the start so far, I did a quote over the internet from compare the market.com This advised me I would only pay £870 per anum which took me to insure your motor's website and led me to believe I placed an order and was awaiting a call back to confirm, however when I rang the insurrance group the premium now is over £1300 per anum - Totally different to what was agreed online, I was then advised this was due to a no cliam theft against my insurance which was reported but never claimed, When I advised over the phone I didnt know what date or day this happened the advisor put a radom date against the insurance document and I was told to ring back with the information and then this would reduce my premium again, I rang back with the date to be told the premium would remain the same so was lied to again from first advisor, At the same time on the first call back the customer service advisor told me they would listen into the call and ring me back no later than Monday 08/02/2016 which didnt happen, I rang back again to be advised what had happened and nothing had been done apart from a note left from the advisor stating I was unhappy with the previous customer service I had received - I now have 7 days to look esle where for my custom as I am now paying £600 more than what I paid for car insurrance in 2015.
8 years ago
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Insure Your Motor has a 4.3 average rating from 2,261 reviews

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