I got a "10% off FIRST order " offer AFTER I placed my order. I asked if I could have 10% off and they refunded my Paypal account immediately. When I placed the order, I realized I had the wrong delivery address (I had accidentally left my friend's address on my Paypal account).....I contacted Internet Gifts IMMEDIATELY and gave the correct address. They confirmed the correction, but the goods were still delivered to my friend's address. Internet Gift Store refunded me £10.00 for the inconvenience. Some problems, but excellent after sales service. Very quick to compensate for errors.