I purchased two pairs of trainers via click and collect. I had just seen them in stock in the shop and ordered them whilst having lunch in town expecting to be able to go back to the shop and collect them. How wrong I was. Despite the trainers being in stock and having paid for them I was not allowed to have them. 3 days later I got an email saying I could collect the trainers. I have not had the opportunity to go back to the shop to collect them. Maybe my expectations of click and collect were too high but it wasn't made clear that I would have to wait three days to collect the trainers that were in stock. Not ideal when I have to travel 20 miles to get back to the shop.