Had nothing but issues ordered for the 1st time paid £5 for next day to receive both items faulty. I've been emailing since but only get ignored by what I'm saying. How can you expect 14 working day from receiving the item back to be good enough for an exchange? I go on holiday in a few days so replacement is no longer required. All I get is you should have emailed images over how the hell did I know to do this until I'd returned then sent an email complaint. Please tell me why you send out faulty items and I have to wait for anyone to actually take on board this is your issue not mine!! I've also asked for the managing directors details but was advised I cant have it. Why? Dont not order from this company...