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Natalie
Never will I ever use this company again ! Shocking Customer service. My item which was next day delivery Via toyou at Asda ( who didn’t have record of my items ) never turned up but the money was taken from my account I have chased this up for two weeks nearly with no avail just a link on tracking to say that there may be a problem and one parcel was sent back to the retailer , an adviser on online chat said they would look into it and nothing came out it no reply this happened on two occasions also sent multiple emails to which no reply - until one adviser said she would send a replacement out , which yes you can guess never showed ! So I got in touch again and they blamed a courier for loosing my items , wanted to re Order oh no stock in my size I was told ! So I wouldn’t put your trust in this retailer spend your money else where !
4 years ago
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Alice, Customer Support

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