Absolutely shocking! Clothing is nice don’t get me wrong. Sizing is so off it’s unreal. A size 14/16 t shirt came up about size 22/24!!! Size 10/12 comes up about 16/18 - but to me this wasn’t my problem. I returned a few items (sizing issue) and in the style made out that they never received it even though tracking said they had. I emailed various occasions and it stated you’d hear back in 24 hours. (Biggest joke ever!!!!). Went on the live chat and for 1 months I basically got no help from anyone about my order. Eventually I had to be a bit rude for anyone to actually help me. I won’t order from them again, which is a shame because they do have some nice bits but it’s just far to STRESSFUL!!!!