I don't even know where to start. I follow the celebrities on IG and they really sell the clothes! Thought I would treat myself. £50 later it says on the website 'spend an extra £19 & get free NEXT day delivery'. So I did to then recieve an email saying it will arrive in 2-4 working days. I was more frustrated I spent the extra money when there was really no need to (kind of my fault for doing it and being impatient!) 2 days later, recieve a package from them, small package. It had 3 of the 5 clothes I had ordered. Straight away it was a bit annoying it wasn't all sent together. So I waited and 5 days had gone past. So I tried getting in contact, wondering where the rest of my order is. Then I get an email saying it's with the courier. OK. ANOTHER TWO DAYS LATER, I then get an email with your parcel has been 'signed and delivered for. I recieved that on my last two separate orders. I couldn't find the parcels anywhere and I definitely did not sign a thing! Trying to get hold of inthestyle is near on impossible. I filled in a contact form twice, emailed them so I ended up sending a message on FB. So I explain, she was helpful but she said that a refund is going into my account for 5 working days as they had ran out of stock on the joggers. Bearing in mind I received the matching top in the first parcel ffs. So I queried my daughters top. She was like, you definitely didn't receive a parcel? 🤦🏼‍♀️ anyway, she offered 30% off next shop. Will NOT be doing that. Asked for my email address to send me a 'missing items form' & I HAVE NO EMAIL 2 DAYS LATER. Absolutely awful. They still have my money. Tried to get hold of them 4 times. Didn't mention joggers were out of stock and getting refunded until I asked, still missing a top with no refund because I'm waiting to fill on a form. DO NOT WASTE YOUR TIME, EFFORT OR MONEY ON THIS COMPANY!!!