I can’t rate this company highly enough. I have received excellent customer service throughout. I was only recently diagnosed with Sleep apnea and because of the lockdown couldn’t go to my hospital appointment to be fitted with a mask and machine. Having been unwell for years with crippling fatigue I so wanted to get on the ‘journey’ to better health and being able to try different masks using the mask insurance option was such a help. I never once felt pressurised into keeping a mask if it didn’t feel like the right one for me , even after trying it for a few weeks. Getting me the right equipment that worked best for me was their number one priority throughout and refunds for any returned items were always done in a timely manor. You really can ‘try and buy’ with confidence. They are 100% reliable, quick to respond to any queries and completely customer focused which is a rare find in this day and age. Thank you so much !