I thought I would be a lifetime subscriber to IBD (paper). I was disappointed with the cessation of daily print, but understand the economics driving that decision. I stuck with the web site; however, I didn't renew my subscription. The web site is insufferable. Too much clutter, pop ads, annoying videos following me as I try and read content, can't find content --- a very user unfriendly experience that I will not pay for. Which is too bad because the content is good. As far as Marketsmith. The quality of this platform is also deteriorating. Too many bugs. For example, lists don't load properly, site crashes, fixes that are touted as being fixed aren't fixed. I know I'm not the only customer with experiencing these problems. I email MS alerting them to the problems. The responses I receive are usually nonsensical. The underlying tone of them is to blame me. I've also emailed basic questions to MS seeking clarification about the computation underlying of certain data points. Unfortunately the responses received are not responsive and some are borderline rude.