The information provided is very good and organized well, I enjoy using IBD and Market smith. Afterall, I've have been a subscriber for some years. However, IBD folks present themselves rather snooty, maybe a defense behavior. Communication to customers about subscriptions in non-existent. I find out when my password stops working. Also, when I am logged into the paper on the home page, I still have the log in script, so moving to my other subscriptions like Marketsmith via the dropdown is difficult. Looks like I am not logged in, maybe it is related to subscription lapsing, which goes back to notification of subscription status. All-in-all I am good and will call Monday and renew my IBD subscription.