To the CEO, Greg Waldorf and founder Chris Strode I'm reluctant to even give this upgrade a 1 star rating. It is not deserving of any rating, neither is your customer service. So far it's been days of trying to get hold of your company to get someone to help me sort out this mess of an accounting system. My next step will be to go to the Media. You have stuffed almost every single business who use your system. My system is at a standstill. I can't search property addresses to look up my clients, since I look after over 5000 properties it's important to be able to search them, now I can't find anything. I'm So angry with the lack of support and have no idea how I'm going to continue to run my business. Statements don't balance to what is actually owed. Invoices duplicated both paid and unpaid, reports don't even have totals on them. I'm Now expected to print out an expenses report for the year and add each expense up individually. I'm asking for answers from YOU!! What the hell do we do now? It's the end of the financial year next week..... you've caused many many many people unnecessary work now. I've had to send letters to all of my clients explaining that due to YOUR upgrade I'm unable to offer them the professional service I used to and have asked for their patience while this is rectified. But who is going to rectify it when no one answers your phone or emails???? All I get is a message saying "the office is closed" REALLY ANGRY - since the media have reported on your recent success I'm sure they'd love to know what is going on now. If someone does not call me TODAY..... I'm going to the media where everyone will hear how bad your software is now! I want a refund on all of my businesses as this is NOT what I paid you almost $600 per company! This is nothing less than Fraud!