purchase an EE unlock on Friday and clearly on their website it states 1 - 24 Hours. I paid the money and waited. 24 Hours elapsed and their track order system does not work stuck on 20%. Contacted the company to be simply told our engineers are working on the infrastructure please bear with us we will update you asap. 48 Hours passed exactly the same thing nothing and same message sent again track order still on 20%. 72 Hours passed still no unlock but this time I get told " We are very sorry for the delay, unfortunately as explained in our terms of service, sometimes we can experience server delays, this affects mobile unlocking worldwide. We are doing everything we can to expedite your order. Please note that your contract with us is for 30 days as per our terms of service accepted at the point of purchase. If we are unable to complete your unlock within this time frame and your order has not been rejected then a refund will be provided." When I placed the order none of this was stated nor did it show up at the checkout process. This company I think is a SCAM be warned they will take your money and then mess you about. I think the good reviews on trustpilot must be fake reviews as how can a company with such good reviews that state 24hour turnarounds is stating the above. GO ELSEWHERE PEOPLE THIS COMPANY IS NOT LEGITIMATE