I had an issue with a nissan note car radio as i thought it was the same radio as when the car was made but wasnt. Due to having the battery disconnected the radio needed the code so it would work. I had to go to discount motor bits who used this web site to get the code, aftwr about 30 minutes i got the code and now my radio works. Get service the oy one thing is to habe your phone line to have more people to answer the calls as i pgoned up after 15 minutes as i d8dnt get any thing to tell me you are working on getting the code and could take up to an hour if that came through i would have been happy and happy with speaking to some one.