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John McDonald
We booked the fast ferry from Holyhead to Dublin and were notified the day before about it not sailing due to inclement weather possibly. They immediately book you on the larger ferry at a later time. It did make us arrive very late at night after a long drive to Belfast but that is not the company’s fault. The experience from Dublin to Holyhead is farcical. OMG 😱 We waiting an hour or more to board in very long lines of cars. Eventually someone signals you to follow the preceding cars. Then you stop and wait for some individual to sent a truck through then another one. It is so badly coordinated. Finally we get on board and the cars are spaced badly. We had 4 adults in the car and only the driver could exit normally. We all climbed over into the driver’s seat to exit the car. The person loading you into a space should think about placements more!!! When it was time to leave we were the last area to exit. A ramp was lowered down for the first 6 cars then we were to follow BUT we needed space to move our car to the central aisle for us to enter the car. It was a complete farce. Management need to get an expert FEMALE to solve the problem of boarding and exiting. The ferry rides were very good, clean areas to sit, comfortable seating, pleasant staff.
1 year ago
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Irish Ferries has a 1.3 average rating from 11 reviews
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