My mum and I booked a tour to the Cliffs of Moher & Galway from Dublin. Obviously, the tour was OVERbooked and they didn't have enough space - so 20 of us got left behind. The guy told us he'd organise another bus for us, what he did. So the tour started one hour later and what we didn't know at that point was that now we were part of the Cliffs of Moher PREMIUM tour (which doesn't go to Galway). Basically, we did a trip we haven't booked. Communication was very poor, I guess they all tried their best but such an overbooking was ours must be avoided!!! Can't recommend, sorry.