The tour itself was great, however, during purchasing on their website (https://www.irishdaytours.ie) they gave my an option of dinner for an extra 23 euro per person. I thought maybe that would be convenient if on the way home the tour all went to dinner somewhere together (as other tours I've been to have done it). I figured it would be a discount vs buying it at the place my self.
However the dinner was for AFTER the entire tour back at home base, in Dublin.
So 3 small problems arose here that I felt were unprofessional:
1. Why advertise for dinner that is NOT part of the tour? I can go eat dinner on my own if back in the city in Dublin.
2. The dinner was planned for the 1800 hour. The tour came back into the city at the 2020 hour so we would've missed it anyway!
3. I emailed and asked for a refund twice. NO ONE RESPONDED EVER. However days later I saw the refund for the dinner on my credit card.
So overall 4 stars for this tour as I enjoyed it but the 3 problems I mentioned above was a small issue and I think they should just simply take it away as I'm sure I'm not the only one that has ran into this problem.
5 years ago
Irish Day Tours has a
4.4
average rating
from
272
reviews
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