had a very bad experience with this company. Ordered a fiamma f45 awning £500.11in good faith. Arrived damaged. Although ishop247 sold and distributed it they would not accept responsibility saying 'it had to return to the manufacturer. Over next two weeks they told me they had arranged collection on three separate occasions. I waited in all day.....no collection. I told them I needed the refund ASAP to purchase an alternative for upcoming holiday. This made no difference. Eventually they took responsibility and over the next week iwas toldit would be collected. Again waited in.... no collection. (You getting the drift). They then started blaming the courier's DX.(another realm of inefficiency). After 4 weeks it was eventually collected. It is appalling how this company treats it's customers. I do not want to turn this into a drawn out banter, but I just want to say one thing in response to ishop 24/7 response. ' you do have control over your courier's. Your company employs DX couriers and if you're not getting a good service from them then you should change your courrier to a more efficient one'.