I ordered a weekly publication from you. The first copy was expected on Jan 5th. Your very rude operative called Gemma, who can only quote from your web site and talks like a robot advises me that the first copy for a basic weekly newspaper will take 2 to 4 weeks to arrive! What a disappointment. I placed a similar subscription with another copy for a different magazine and received it straight away! Obviously the "industry guidelines" you hide behind are to cover your very poor performance. Shocking!
7 years ago
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