Odd, very odd is all that I can say. I have just purchased three days ago a 2 year magazine subscription for my daughter, for her birthday which is tomorrow. I have not received any, not one email confirming my order. I telephoned them the day after I ordered to confirm the purchase of the magazine, which they did. I was told that they would send an email right away to confirm the purchase. I am still waiting. I telephoned again the following day to let them know that I have still not received any confirmation. I was told by someone that they would direct the confirmation email to themselves and then forward it on to me when they received it. I am still waiting and have not received confirmation. What is annoying, I don't have anything to print out, or to insert into my daughters birthday card, informing her of her birthday present.