Years ago I bought a custom shirt from iTailor. Despite painstaking measurement on my part, the shirt arrived too tight in the armhole, chest, and waist. Their customer service was bogus, and calculated to wear you down. I had to submit photos of the shirt with tape measure, and of myself wearing the shirt. Pic showed the shirt comically tight on me, and the tape measure that their cut was small. Yet they ruled it was my fault. They make a low quality product at what seems to be an attractive price, until you get the product. Poor fabric selection, garish colors. They are out to make a buck off naive customers, and don't care about quality or customer satisfaction. I threw the shirt away. I can only comfort myself I have since bought 18 MTM shirts, and none are from them. If they had been scrupulous, they could have had this business. And, Yes, my experience with the other vendors has been way more positive. In a sense, it was lucky their true colors were exposed so quickly, so that I would no longer support such an immoral person. Be aware that there is another review site (name begins with "T", and has a "P" in it) where they have a high rating. Even there, there are at least 33 one star ratings. Somehow they have recruited shills and bots to write a mass of favorable reviews to drown out the negative ones. A truly bad person.