The chandelier is beautiful and is definitely the star of my kitchen renovation (after 24 years, it was definitely in need of an update!). Italian Lighting was very quick to respond to my inquiries and made an extra effort to get the chandelier to me in time for the holidays when all of our children were home.The only thing I would make sure you let Italian Lighting know is the height of your ceiling. I had to purchase additional chain because the chain attached to the chandelier was not long enough (Italian Lighting reimbursed me for the cost of the chain). It makes my heart happy to walk into my kitchen and see the chandelier...I say it is like Disney World...you really can't see it all in one day! I just love it!