We ordered 3 Murano glass chandeliers from the Italian Lighting Center and could not be happier with the quality of the chandeliers and the price we paid. When our installer required help putting the chandeliers together and hanging them, we were sent a step-by-step video showing how to do both. Whenever we had any questions we were able to call and talk with the owner of the company. Emails were answered promptly. We needed the chandeliers in time for the Thanksgiving and Christmas holiday celebrations, which required a rush order. Everything arrived on time as stated. We required replacement parts because our installer incorrectly put together the light bulb fixture and cracked one of the glass pieces. Not only did we receive replacements within a week, but without a request we also received extra pieces just in case the installer made another mistake. Highly recommended if looking for quality Italian glass lighting fixtures at good prices along with superior support and service.