Another well organized trip which went very smoothly. Thanks to Hannah Netting for her impeccable planning and helpful suggestions. Thanks too for sorting out flowers for Valentines Day in Florence! Hotels in Rome and Florence were superb in terms of comfort and location. They were very different, one very traditional and one very luxurious, but well chosen. Our guide Ingrid for the Forum was very knowledgeable and good company. Our guide Davide at the Vatican was superb. Taxi drivers for transfers in Florence were both excellent. We felt safe and well looked after. We loved everything about the Hotel Brunelleschi and would not hesitate to return. All the staff were excellent, especially Sergio on reception and the front office Manager. We are glad you recommended the Firenze Card which enabled us to pack in plenty of sightseeing and beating the queues at each attraction. We didn’t realize we had to pick up the actual card from a ticket office until we tried to go to the Boboli Gardens, but after a swift walk we were sorted! Thanks again. Caroline and Ross