Excellent. Hotel really well placed, good breakfast, comfortable room and useful rooftop pool for relaxing. Front desk variable. Lunch in hotel restaurant prior to departure very good and unhurried. La Scala excellent; thank you. We could have arrived 30 mins ahead though. Last Supper excellent as was the church and cloister. Voucher needed to be exchanged (not just presented) at a building a further 20 m to the left of the one your pic identified. Atmosfera Tram Dinner superb evening - adopted by an Italian group of 8 who sang away- lovely final night. Transfers worked well. Flights victims of wind and other incidents. We also went to Duomo (too many tourists!) St Ambrogio church - a gem as well as free and empty - and an exhibition of Da Vinci's models which was superior to the equivalent in Amboise. Thank you; we will recommend you to others and hope that the Aurora Nights trip (which looks interesting) lives up to your standard. Booking service impeccable.