I rang having seen their website and explained that I wanted to take my husband, for his birthday, to the opera in Verona and also to visit Lake Garda. I gave them a list of requirements and they were extremely helpful. I had never heard of this company before, but hoped after the telephone conversations and reviews from other customers that they would be able to come up with a good trip. I was NOT Disappointed, the whole trip was absolutely fantastic, transfers, hotels, boat trip etc. etc. My husband loved it with beautiful hotels and lovely seats at the opera. I would highly recommend this organisation to all of my friends and would definitely use them again.