Bought a maxi dress from Ivrose beginning August. It arrived approx two weeks later. The dress was nothing like the one advertised. Not only was it far too short, it came to my upper shin (am 5'5) but it was far too small. I am a UK size 14-16 so I ordered 16-18 to be on the safe side and it would hardly go on.
Even if it did fit the material felt and looked cheap so I was very disappointed.
The returns process was a nightmare. They were persistent in requesting me to keep the dress and offered me 15% off my next order and $10 on my account (I'm a UK resident so dollars is no good). Considering that I would only use the dress as a dust cloth I didn't think this was a suitable offer so I declined.
When it came to a refund I was told the dress had to be sent and tracked to an address in China. This cost me £9.50. After nearly 4 weeks I have today been refunded for the dress but not the initial postage, nor the returns postage.
My advice to anyone looking to buy from Ivrose is to AVOID! The clothing may look nice on the pictures but believe me their products are cheap and nasty in real life. I just wish I had read the reviews from others before I bought from this company.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.