I have been a customer since the 90’s. I my closet has mostly their dresses. I bought a style in a 10. When it arrived, I needed an 8. Since there were few left, I paid to have it sent and was given a return label. Got sick. Back in hospital now. Got an email my return had expired. Called ‘customer service’ and was told since over 30 days couldn’t return the 10. Then told it would be reviewed and I would hear back the next day. I am back in hospital and days later, no response. This was an amazing company with exceptional customer service. Kinda like a London Harrods. Now it is treating customers as if they are shopping at K Mart. If you can’t remember them it is because they are long gone as Peterman will soon be. A tragedy.