Tried to follow up on a return/refund for a few days (at least 4 calls per day). They don't answer the phone; ever. Their system disconnects you after 15 minutes of waiting. Then I discovered JP and Guideboat are the same company. I had to open a credit card dispute against Guideboat because they never refunded a return and also don't answer their phones or email; ever. Very dishonest and despicable company. I'm currently out $800, but won't give up. BBB is the next step.
5 years ago
J. Peterman Company has a
1.3
average rating
from
162
reviews
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