After decades of reliable Customer Service, EVERYTHING HAS GONE WRONG in the past month!
👎 Orders placed & confirmed only to find out the items were not in stock at the time I placed the order.
👎No order status communications ....
👎got a shipping notification but 2 days later it’s still not showing that it’s even been taken to the the UPS facility.
👎Placed one order by phone but received no email confirmation & there is nowhere to be found in my order record.
👎No responses to NUMEROUS inquiries (message, emails, etc) about these problems.
👍 I had one good experience talking to a rep named Megan (sp?).she was very helpful and promised me FREE shipping on these orders (If & when they are fulfilled). +Another when I was able to place an order but that order seems to have disappeared👎
This is SO SAD! 😢 I (& my many Art Deco friends) have been faithful customers for DECADES! Is this coming to an end?
5 years ago
J. Peterman Company has a
1.3
average rating
from
162
reviews
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