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Anonymous
After decades of reliable Customer Service, EVERYTHING HAS GONE WRONG in the past month! 👎 Orders placed & confirmed only to find out the items were not in stock at the time I placed the order. 👎No order status communications .... 👎got a shipping notification but 2 days later it’s still not showing that it’s even been taken to the the UPS facility. 👎Placed one order by phone but received no email confirmation & there is nowhere to be found in my order record. 👎No responses to NUMEROUS inquiries (message, emails, etc) about these problems. 👍 I had one good experience talking to a rep named Megan (sp?).she was very helpful and promised me FREE shipping on these orders (If & when they are fulfilled). +Another when I was able to place an order but that order seems to have disappeared👎 This is SO SAD! 😢 I (& my many Art Deco friends) have been faithful customers for DECADES! Is this coming to an end?
5 years ago
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J. Peterman Company has a 1.3 average rating from 162 reviews

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