Useless customer service, would not recommend. Placed an order on 31 Jan 2022 for 4 of the same item. Received 2 of the items within a couple days but have not since heard anything regarding the remaining items. I emailed Jacamo a few days later and then again more days later but have had no response. I spoke with someone on the on online chat last week to be told my query would need to be escalated and that somebody would contact me via email with further information, it has now been a week with no word. A couple days ago I made a query through their online form with still no reply. Have just made a phone call but they aren’t able to give me any information as it is my bosses name on the account. when I asked why they haven’t replied in the other forums though even though it was under my bosses name and the company email used on the account I was told he couldn’t tell me that either. Now we are at a loss as what to do as it seems I cannot even cancel the order. do not shop here!