Whatever you do, do not open an account and start ordering from this company! Trying to charge me since November of last year for an order I never received as the courier Evri (no surprise there, then) lost the parcel. Since then, I’ve made numerous complaints which apparently should be dealt with within eight weeks but four months later I’ve not had one single call or email to deal with this, but all this time my credit score is taking a massive hit as the amount of this order I never actually received keeps being taken off and then put back on my closed account making it look like I keep applying for new credit with them. Even though like I previously mentioned, the account has now been closed so how the hell does that happen?! Because of this, apparently the complaint will no longer be dealt with so it’s just gonna carry on and on!
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