Terrible. I ordered some trousers and paid extra 9.99 for the next day delivery. This was on a Tuesday 27th. On Thursday 29th I got an apology email for the delay and gave me 25% off my next order to use by the 31st. Wow less than 2 whole days. The 31st is here and still no trousers. Today was the day I needed my trousers and no item. No explanation to say where they are or when they will arrive. The money off voucher has expired but why would I use it when the items do not arrive.
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