My girlfriend and I booked a villa on the small island of Paxos. We wanted to book it for the month of July, but by accident we booked it for the same timeframe in the month June instead. We immediately recognised it our mistake and told them. So literally 3 minutes after the booking was made, we requested a cancellation, telling them the wrong month was picked by accident and that we are sorry. Instead of getting a response to our cancellation request, we got confirmation for our booking instead. After a while we finally got a response, which wasn’t very satisfying. They refused to refund us ANY money, duo to their policy’s. In the end our money was gone, what totally ruined our holiday plans, because they did not refund a single penny. I am so disappointed in humankind after this experience! Yes, a mistake was made, but i can’t believe this shady shady business manners. Big time bad Karma for this evil people.
2 years ago
James Villa Holidays has a
1.5
average rating
from
33
reviews
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