Rated 2 out of 5 stars
Terrible Communications, zero responses.
We stayed in Villa Fenia in June 2022, a party of eight including young children.We contacted James Villas by email during our stay and several times afterwards all without any response. Just acknowledgement of receipt and a message, “we haven’t forgotten you” Even an email to the founder, nothing back. The issues we had was about terrible mosquito and insect bites that caused pain and discomfort plus cleanliness in the external area which didn’t help. My main objective was to get furure guests warned so that they would take precautions but their customer services ignored me completely. There was also a problem with the iron leaking red lipstick onto clothes so they were ruined. Again told James Villas and left notes for the owner and in the Villa to try and warn future guest. No responses from anyone. They are great at taking your money but no after sales service.
2 years ago
James Villa Holidays has a
1.5
average rating
from
33
reviews
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