Following a two week holiday At Villa Bini Cala Menorca , which started with a number of issues including a damaged seal on fridge freezer , still not changed when we left , not surprisingly due to age of the Fridge, as told by the person looking after property, seal missing on shower causing flooding on floor, slip hazard, was replaced eventually, nearly a week later, black mould in pool where tiles are missing ,hose damaged on shower unit , again not repaired when we left , the real disappointment was the 1970s style outside seating which was uncomfortable and so far behind the times , I would not visit this villa again , especially with the £4500 cost for the holiday .My frustration with James Villas is the lack of customer support, they just passed the complaint on to local management company , I booked with James Villas not the owner of the property so James Villas should deal with issues , especially safety concerns, but our issues prove to me that they do not inspect or monitor condition of villas throughout the season , happy to take your money though , due to the covid situation this was not the villa we originally booked , which was a higher standard, we were offered this as a compatible villa , definitely was not, we have used James Villas many times , not sure We will again, and won’t be recommending them