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Oooohhlala86
This company is TRASH and has the worst customer service I’ve EVER experienced. The sandals I purchased were a silver pair and a gold pair. Both sandals came after approximately a whole MONTH I opened the bag to find a STRONG terrible chemical odor that immediately gave me a headache (the sandals came from China which I didn’t know and would have NEVER bought) the Silver pair that should have been all silver was actually silver with pee colored yellow beads and the gold pair had silver beads when they were supposed to be ALL gold. The sizing is in Chinese sizes which they also don’t advertise. So now I have these hideous sandals that aren’t what they advertised, they smell cancerous and give me a headache, AND they don’t fit!!! I emailed the company and have received the worst customer service ever, even after acknowledging that the items they sell is not really what they advertise. I advised them I want a refund and they offered me 20% PLUS they want me to ship the sandals BACK TO CHINA!!! I expect my full refund which they are not agreeing to and they expect me to “bear” the shipping cost after they knowingly are false advertising. This company is a scam and their customer service reps are heartless con artists! Don’t buy ANY of their products!! Instead, just take your hard earned money and flush it straight down the toilet!!!
5 years ago
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www.janesty.com has a 1.7 average rating from 22 reviews

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