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Jeana I.
Do not buy from this company! SCAM! I waited almost 4 weeks to get my shoes, and when I finally received them, they looked nothing like the picture of the product on the website. They had random black letters all over the front of them as if they meant to stamp the bag that they came in and accidentally stamped the shoes! I emailed customer service as there is no phone number and was told that in order to get a refund I would have to "bear the shipping cost" to send the defective product that they sent me back to them! I spent roughly $38 on these shoes, why would I spend another $15-$20 to ship them back when the company was at fault?? I was also offered a 10% partial refund if I chose to keep the defective product that I can't even wear, do the math on 10% of $38. What a joke!
5 years ago
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www.janesty.com has a 1.7 average rating from 22 reviews

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