I did not have a bad experience however, I purchased the Nail Technician course which costs £319.00. Luckily I got the course massively discounted. If I had paid for this course that amount of money I would have been furious as this course is very straight-forward. It does not have a lot of information and is not very informative. I felt like whoever made this course was a very negative person as there was alot of don't rather than do's. I also found various spelling mistakes and it is 100% not worth that amount of money they are charging. All the information & some of the photos in this course seems like it was taken from a book which I highly recommend for anyone wanting Nail Technician information called The Complete Nail Technician Guide by Marian Newman which has 1000x more information and only costs £33. I do advise against this course as I learned nothing I didn't already know and it doesn't seem like any passion or care went into this unlike the book I have recommended above. I can't comment on any tutor as I never even needed to contact one the course was that easy. This is not related to aspiring nail technicians, this is related to people wanting to do their nails at home which is not what it is advertised as.