I had the pleasure of booking a ski holiday to Japan with Ben and his team at Japan Ski Experience. From my initial inquiry, it was clear that the team had an immense knowledge and passion for the country and its ski resorts. The level of customer service I received was outstanding. Ben took the time to understand my individual needs and tailor the perfect ski holiday for me. He was always available to answer any questions I had throughout the booking process and provided me with detailed advice and information on the different resorts and activities. The attention to detail was impeccable. Ben and his team put together a comprehensive itinerary that included all the necessary transfers, accommodation, and ski passes. They also arranged for a ski instructor and guide to meet us on arrival to help us get the most out of our holiday. I will definitely be booking with Japan Ski Experience again in the future, as the level of service and attention to detail was exceptional.